Privacy Policy

1. Information We Collect

We collect personal information only when you voluntarily provide it to us — for example, when you submit a quote request, contact us by email, or fill out a lead form. This may include:

• Full name
• Email address
• Phone number
• Business name and website details
• Any messages or details you include in your inquiry

We also collect standard web analytics data (pages visited, time on site, browser type) through anonymised tools. This data does not identify you personally.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your quote request or inquiry
• Deliver web design services you have engaged us for
• Send project-related communications (invoices, deliverables, updates)
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies and Tracking

Our website uses the Meta Pixel, a small piece of code that allows us to measure the effectiveness of our advertising on Facebook and Instagram. The pixel may collect your IP address, browser type, and pages visited. This data is subject to Meta's Privacy Policy. You can opt out of Meta's data collection by visiting your Facebook ad preferences.

Our site does not use tracking cookies for purposes other than those described above.

4. Data Storage and Security

Your information is stored securely and accessed only by authorised personnel at Halo Digital Inc. We take reasonable precautions to protect your data from loss, theft, and unauthorised access. However, no method of electronic transmission is 100% secure.

We retain your personal information only as long as necessary to fulfil the purpose for which it was collected, or as required by law.

5. Third-Party Services

We use the following third-party services that may process data on our behalf:

• Formspree — processes quote form submissions
• Cloudflare — hosts and delivers this website
• Meta (Facebook/Instagram) — advertising measurement via pixel
• Google Fonts — serves typography assets

Each of these services has its own privacy policy governing the data they process.

6. Your Rights

Under PIPEDA and PIPA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to our use of your information at any time
• Request deletion of your information (subject to legal obligations)

To exercise any of these rights, contact us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects when changes were last made. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

8. Contact

Questions or concerns about this policy? Reach us at:

Halo Digital Inc. (operating as Halo Concepts)
Vancouver, BC, Canada
[email protected]